Fresh Air– partners with global merchants in order to provide you with the best prices and unique global shopping experience.
We are proud to offer international shipping services that currently operate in over 150 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
We have warehouses in North America and Asia. Where it is made depends on which factory is closest to you and which has the capacity to take orders quickly. Packages will be shipped either by DHL Shipping depending on the weight, size of the product and where you are from.
We process orders Monday through Friday and can get all your swag out of our warehouse within 7 business days!
Business Days are Monday through Friday, Eastern Standard-Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
During large sales, promotions, new product releases, and holidays there is a good chance that it could take the full 5 business days (sometimes a day or two longer) to get these orders out of our warehouse because our deals are just so awesome that everyone wants to be a part of them!
Production Time: 7 – 10 days. Each of our products is made-to-order only for you so the production time will be a little bit longer than usual. Please be patient!
Processing Time: 2 – 3 days. We will ship your made-to-order product to our warehouse, put your name and address on it and ship it to DHL.
Shipping Time: 7 – 10 days.
At the moment, our shipping cannot delivery to US Military bases. We apologize in advance for this inconvenience.
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 7-10 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.
Generally, domestic orders are delivered within 1-12 business days depending on the service you chose at checkout.
Note: Transit times do not include the time taken to prepare your order before shipment!